Individuality at Work:
Do You
Know Your KASSIs?
by Tom Terez
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Of the 22 keys to a meaningful workplace,
the one that seems to stir up the most raw emotion is "self-identity" --
the driving desire most people have to exert their individuality in the workplace.
Since we're talking about differences,
let's take a slightly different approach with this column. Instead of pondering other
people's differences, let's address yours. And instead of me doing all the writing,
you can do some. I promise that the five or so minutes you spend on this will be
time well spent. Ready?
1. What unique knowledge
do you bring to the workplace? Pinpoint what you and you alone contribute in the
way of needed know-how. Jot down your top three responses.
2. What are your special
skills and abilities? The key word here is "special" -- things
that only you possess, that help you turn an average job into something magnificent.
Again, write down your three biggies.
3. What about your style?
In twenty words max, describe how it's completely different from the many other styles
that surround you in the workplace.
4. Think about your interests.
We're not talking about passing fancies, but about your deepest interests -- things
you could explore and engage in for hours and hours just because you find them so
fulfilling. Note that your interests and your skills might be worlds apart.
5. Now for the grand finale:
How do your unique knowledge, skills, style, and deep interests benefit your
colleagues or external customers? What might be the future benefits? Look back at
your notes and come up with some concrete ideas. If you draw a blank, dig deeper.
Unless you work for the Sisters of Charity, chances are your colleagues won't fully
appreciate your differences unless they benefit from them in some way.
If this exercise seems a bit flat
on the computer screen, that's because, well, because you're working on a computer
screen. The solution? Hit the print button, take this article to your next meeting,
and use it to seed a conversation with colleagues. You'll end up learning a lot more
about the people around you, and they'll learn more about you.
Please note that we're dwelling
on knowledge, skills, abilities, styles, and interests. There's no need to divulge
anything that involves law-enforcement officials and/or large quantities of tequila.
Oh, and don't be surprised if the
conversation gets stuck on knowledge, skills, and abilities -- or KSAs, as they're
labeled in so many businesslike organizations. Styles and interests always get the
back seat, maybe because they're not spelled out in job descriptions -- but more
likely because KSASI would be such a clunky acronym. Fair enough! Let's move the
letters and call it KASSI (rhymes with "sassy"). Such a lovely acronym!
Now there's no excuse for not having a conversation that covers all the bases.
Of course, knowing more about yourself
and your colleagues is just a first step. You need to act on this information --
and the sooner, the better.
If you've come to appreciate the
fact that you're an awesome facilitator, but facilitation opportunities haven't come
your way, go out and grab one. If all of your deep interests have a creative bent
but your day-to-day work involves mind-numbing repetition, try to take on new activities
or start looking for an entirely new position that calls for creativity. In these
and all other situations, it almost always helps to talk things over with a colleague
or two. Who knows, your sounding board just might point you to a ready-and-waiting
opportunity.
Then there's the challenge of helping
others. This is a tough proposition because it requires empathy, diplomacy, and sincerity
-- all of which are seriously lacking in these sample comments:
"Hey, Gina, I understand you're
big into hang-gliding. You sound like a real risk-taker. You're just the person to
hang-glide over to the CEO and tell her about the dismal sales figures for this month."
"Sam, I didn't know you were
so good with numbers! You can have the honor of crunching the data from our 1,319
field reps -- or was it 2,319? Anyway, I'll have the crate of paperwork shipped to
your office. Actually, I think it's two or three crates."
After sharing the findings from
a type-style inventory: "Wow, Chris, you have a really weird combination of
personality traits. Remind me to invite you to my next party!"
The alternative? As you learn more
about your colleagues' know-how, skills, styles, and deep interests, take the conversation
one big step further by gently exploring how this good stuff can be put to greater
use in the workplace. There's no need for a choreographed conversation between "boss"
and "employee." In fact, it works much better as an informal chat, often
between friends. So what about it? Is there someone close by whose sense of self-identity
needs your help?
ABOUT THE
AUTHOR:
Tom Terez (TomTerez.com) is an international consultant and frequent
speaker on organizational performance (BetterWorkplaceNow.com) and personal excellence (InnerBest.com)
Copyright 2002
Tom Terez. All rights reserved.