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. The Desk Reference section on Basics explains why it's so important to build a great workplace, and it provides a quick course on the key factors that make a workplace great. The section on Workplace Transformation goes far beyond the basics (see left). Contents include "Crafting an Action Plan," "Building on Your Progress," and "More Ways to Use the Keys." Whether you're just getting started with efforts to improve the work environment ... or you've been at it for years ... or you're somewhere between "beginner" and "expert" ... the Online Desk Reference will help in a big way. ...NEXT
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