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. The Desk Reference provides practical guidance AND an inspirational lift. For instance, here's a screen midway through the section on personal development. The main text provides practical advice on how to make the most of workshops and training sessions. Notice the quick-read bullet points. On the right of the screen is a shaded box containing an inspirational quote. There are many of these throughout the Desk Reference, with wise words from Albert Einstein, Helen Keller, Yogi Berra, Janis Joplin, and many others -- and the lighter comments of people like Rodney "No Respect" Dangerfield and Jerry Seinfeld. ...NEXT
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